Head of Post-Sales Analytics (m/f/d)
Head of Post-Sales Analytics (m/f/d)
Join IU and become part of a mission-driven organization dedicated to making quality education accessible to all. We are looking for a highly skilled Head of Analytics to lead IU Group’s comprehensive reporting on topics such as enrollment, study progress, and customer service.
This position is available immediately in full-time (40hrs./week) within Germany or UK remotely or at one of our office locations.
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Comprehensive Reporting: Take responsibility for extensive reporting on enrollment, study progress, and customer service, enabling our leadership teams to take data driven decisions and steer our operations effectively.
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Data Analysis: Lead your team in performing both ad-hoc and strategic data analyses, deriving actionable recommendations for the operational business.
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Data Visulization: Lead your team in establishing high standards for effective data communication & visualization for leadership and operational teams alike.
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Data Structures Development: Enhance our data structures and reporting landscape, ensuring our data preparation and analysis processes are state-of-the-art.
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Business Partnership: Act as a valued business partner for stakeholders, supporting them from the planning to the implementation of individual analyses.
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Team Leadership: Provide empathetic leadership to your team, managing both functional and disciplinary aspects, and continuously developing team members.
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Data Stack: Extensive experience working with large datasets and proficiency in Python, Postgres (Redshift), Power BI, and SQL, as well as data from various sources (e.g., internal systems, Salesforce, phone and ticket systems). Familiarity with data modeling techniques, ERD, enterprise data, and designing and implementing data models, including relational SQL database technologies are a plus.
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Leadership Experience: At least 3 years of leadership experience in an analytical role (e.g., Business Intelligence, Business Analytics, or Controlling).
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Business Judgement & Communication: Strong business acumen and excellent communication skills, enabling confident discussions with other leaders and senior management.
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Growth Mindset: A proactive attitude towards learning new things, achieving high performance with your team, and being hands-on when needed to enable your team drive strong results.
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Education: A successful degree in (Business) Informatics, Data Science, Statistics, Engineering, Business Administration, Economics, or similar fields, along with very good English skills.
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SaaS and App Analytics: Deeper knowledge in SaaS reporting and app analytics is a plus.
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Shape your career: Rapid growth opens up many new opportunities for you. Tell us about your dream career and we’ll help you make it happen.
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Work from wherever you want …: Modern tools and video meetings make it possible: with IU, the boundaries between here and there blur. You want to work from abroad for a while? No problem thanks to our WorkFlex benefits.
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… and flexible time: It’s your job: We trust you and give you the greatest possible freedom to organize yourself.
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You have the choice: You are free to choose your equipment, because everyone has their own preferences when it comes to hardware.
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Take your knowledge to a new level: Benefit from a 100% discount on tuition fees for an IU combined degree in the tech sector and many other free training courses. There is always something new to learn.
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Get a good rest: we push ourselves every day to go above and beyond. But we also take the time to recharge our batteries: with 30 days of annual vacation for all employees. Need some time off? How about a sabbatical?
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Reach your destination sustainably: Germanys 9 euro ticket is history, we got the DeutschlandTicket for 7 €. You prefer to travel by bike? Then a Jobrad (bike leasing) might be the right choice. We offer many environmentally conscious options to be mobile both professionally and privately.
Who are we? Germany’s largest university – and not just an excellent choice for studying, but also an outstanding Great Place to Work®! As an edutech company, we rely on state-of-the-art technology and data-driven approaches. That’s why AI-driven voice assistants and other GPT systems have long become part of our daily work routine, helping us to focus on exciting projects. Here at IU, over 4,000 employees are dedicated to making a difference. So start now and join the Gamechangers!
Sounds like the perfect job for you? Then apply now!
Please note that all applications must be submitted through our online form; applications via email cannot be considered.
If you have any further questions, please feel free to contact Alicja at alicja.copija@iu.org.
Words are followed by actions: We take our “Culture Of Everyone” very seriously and would like to take this opportunity to expressly point out that you are welcome to join us, regardless of your origin, religion, gender, age or sexual orientation. Even if you have a disability, our doors are wide open to you. We look forward to a diverse community here at IU!
Our recruitment team is at your service
Unrestricted access to learning is a life-changing concept. We build solutions for digital education that are accessible wherever we go. They’re mobile, always on, and everywhere. Advancing through AI, NLP, Big Data Analytics, IoT, Cloud platforms, and Software Development, we are leading the digital transformation of education in the era of Industry 4.0.
Make collaboration standard practice.
Be courageous and take risks.
Embrace innovation always.
Strive for the empowerment of everyone.
Adopt a growth mindset for scale.
Focus on getting things done on time.
Put customer focus first.